RETURNS AND REFUNDS POLICY:
- In general, an item may be eligible for return within the period of 48 (Forty Eight) hours (or as per the period mentioned specifically for that product on the website) if it fulfils one or more of the following conditions:
(i). Was delivered in a physically damaged condition;
(ii). Has missing parts or accessories; and/or
(iii). Is different from what was ordered.
- An item shall not be eligible for return in event of any of the following conditions:
(i). It is marked as “non-returnable”;
(ii). It is no longer needed by the customer;
(iii.) It is an already exchanged item;
(iv). The order was wrongly placed due to the customer’s mistake; or
(v). The customer does not like any aesthetic aspect of the item ordered as is.
- In general, any service offerings are eligible for refund upon cancellation within the period of 24 (Twenty Four) hours (or as per the period mentioned specifically for that service on the website) from such order purchase, for e.g. the cancellation period and refund for booked accommodation shall be subject to the cancellation policy of the concerned accommodation.
- All items shall be returned in their original condition, in the original manufacturer’s box/packaging as delivered to the purchaser by the Company to the Company within 5 (Five) working days from the authorisation of the Company. The Company shall further forward such item to the Merchant. Any and all costs incurred during such return/refund shall be borne by the Merchant.
- We shall not be liable in any manner for any misuse or usage of any information, in case of any electronic device returned with such information.
- If the customer has paid for the order using bank account/credit card/debit card, then the refunded amount gets credited to his/her bank/credit card account within 15 (fifteen) business days from the date of pick-up/receipt of the returned item.
- The customer’s refund is subject to quality check for application of the above stated exceptions or at the discretion of the Company.
DISCLAIMERS
The term ‘Company’, ‘us’ or ‘we’ refers to the owner of the Website, i.e. www.JanaIndica.in
The Company does not endorse any vendor or other party that a user found on the Website.
The Company does not warrant that the Website will operate error-free or that the Website and its servers are free of computer viruses or other harmful mechanisms. If your use of the Website or the goods or the materials displayed on the Website result in the need for servicing or replacement or such other services, the Company is not responsible for those costs.
The Website and its services are provided on an “as is” basis without any warranties of any kind. The Company to the fullest extent permitted by law, disclaims all warranties, whether express or implied, including the warranty of merchantability, fitness for particular purpose and non-infringement. The Company makes no warranties about the accuracy, reliability, completeness, or timeliness of the works, services, software, text, graphics, goods and links on the Website.
In no event shall the Company, its suppliers, or any third parties mentioned on the Website be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the Website and the services, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Company is advised of the possibility of such damages.